Senior Living Jobs FAQs

Each Arbor community hires across six departments: Administration, Dining Services, Maintenance and Housekeeping, Marketing and Sales, Resident Care, and Resident Engagement. Our home office also hires for corporate and executive roles.

Four of Arbor's six departments aren't focused on hands-on resident care. We hire cooks, servers, chefs, housekeepers, maintenance technicians, receptionists, concierges, drivers, sales coordinators, business office staff and more.

Arbor hires caregivers, resident assistants, medication techs, nurses, and Memory Care Directors for our memory care neighborhoods and Bridges program. The Memory Care Director role requires at least two years of resident care management experience and direct experience with people living with dementia.

Resident care roles include Caregiver, Resident Assistant, Certified Nursing Assistant (CNA), Medication Tech/Assistant, Nurse, Wellness Nurse, Resident Care Director, and Memory Care Director.

Yes. Arbor hires people with limited or no senior living experience for many roles, from the kitchen to the front desk to caregiving. Some positions have minimum qualifications, such as licenses or certifications, which are listed in each job posting.

Apply online through our job search. We don't accept in-person applications, but you'll meet the team during an on-site interview.

Arbor's hiring process has five steps:

• Apply online.

• Take the optional Arena Assessment (recommended).

• We review your resume and assessment results.

• If you're a good fit, we schedule a phone interview.

• We schedule an on-site interview, and selected candidates receive a formal job offer.

We encourage you to ask questions throughout, because we want you to be sure Arbor is the right fit, too.

Yes. The Arbor Company hires experienced team members from other senior living companies and helps them grow through the Arbor Grows apprenticeship program, the Foundations and Arbor Leads leadership programs, up to $3,000 a year in tuition reimbursement, and student loan repayment assistance.

• Health coverage: medical, dental and vision plans

• Time off: paid time off and paid holidays

• Retirement: a 401(k) with employer match

• No-cost insurance for full-time team members: life insurance, accidental death and dismemberment, and short-term disability

• Savings accounts: healthcare FSA, dependent care FSA, and an HSA with high-deductible plans

• Optional coverage: additional life, disability, long-term care, hospital indemnity, accident, critical illness, GAP and prescription drug plans

• Free mental health support: urgent and short-term counseling, child and elder care referrals, and moderated digital support groups

• Financial wellness: free financial counseling referrals, hardship assistance and group buying discounts

• Growth: FranklinCovey–based leadership training, professional development, tuition reimbursement and student loan repayment assistance

Yes. Part-time team members can elect dental, vision and a Minimum Essential Coverage medical plan, and they receive paid time off, paid holidays and the 401(k) employer match. Full-time team members can choose from all medical, dental and vision plans. 

Arbor covers the full cost of life insurance, accidental death and dismemberment, and short-term disability for full-time team members. All team members get free mental health support — urgent and short-term counseling, child and elder care referrals, and moderated digital support groups — which also extends to spouses or partners and immediate family. Full- and part-time team members also receive free, confidential financial counseling referrals.

Yes. The Arbor Company provides financial assistance to team members experiencing economic hardship due to extreme circumstances outside their control, plus free, confidential financial counseling referrals for full- and part-time team members.

Yes. Active full-time team members can receive up to $3,000 per year, and active part-time team members up to $2,000 per year, for courses in accredited degree programs or job-related certification programs.

Yes. Full- and part-time team members can receive up to $100 per month in student loan repayment assistance after completing a credential at an accredited college, university or technical school.

Yes. Arbor works with team members to make sure their schedules accommodate their classes.

Yes. All team members, including part-time, have access to Arbor's leadership development programs built on FranklinCovey principles: Foundations New Leader Training for team members stepping into leadership, and Arbor Leads, a six-week leader development program. Leadership team members also get access to the full FranklinCovey database.

Yes. Arbor Grows is a senior living apprenticeship program funded by a U.S. Department of Labor grant. Specially trained Resident Care mentors help care team members build technical and soft skills, with opportunities for more responsibility, higher wages, incentives and certifications for both mentors and frontline team members.

Yes. Arbor team members earn a $1,000 bonus for referring a department head candidate who is hired and stays 90 days, and a $3,000 bonus for referring an Executive Director, Resident Care Director, Memory Care Director or Sales Director.

Arbor's culture is called The Arbor Way: we listen, we respond and we care. Team members are encouraged, recognized and supported, with tools, resources and programs that help them build connections, perform with excellence and be their best. Team members describe a workplace built on trust, belonging and a deep sense of purpose.

The Arbor Way means we treat others as we'd want to be treated, do what we say we'll do, and care for the Arbor family through action. It includes eight standards:

• People: Our people set us apart.

• Safety: We focus on safety because we care.

• Communication: We listen to and learn from each other.

• Accountability: We hold ourselves and each other accountable.

• Recovery: When we make a mistake, we recover from it.

• First Impressions: First impressions set the stage.

• Deep Connections: We make deep connections all the time.

• Residents: Residents are the center of our universe.

Through two programs. With our rewards program, team members earn points for attendance, reaching key goals or at their supervisor's discretion, and redeem them for gift cards from a variety of merchants. Through our recognition program, leaders honor team members who exemplify The Arbor Way as Arbor Stars, and team members can nominate coworkers too.

Arbor has made specific commitments to diversity, equity, inclusion and belonging, and backs them up with action. We are intentionally increasing the racial diversity of community and corporate leaders and publish our progress reports for all to see. We also provide universal anti-racism skills training and optional learning on race and identity. Breakroom Chronicles, our original storytelling program fostering equity and inclusion, won Argentum's Best of the Best award.