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The Arbor Company Culture

We listen. We respond. We care.

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Arbor Company Culture

It’s great when you have family or friends who encourage, recognize, and praise you. That’s what you’ll have at The Arbor Company. It’s much more than company culture; it’s family. We call it The Arbor Way.

When you join our family, you become pivotal to the lives of our residents. The work is meaningful, so we provide tools, resources, and programs to help you create connections, perform with excellence, and be the best version of yourself.

Member of the Arbor engagement team is helping a resident stretch

Rewards Program 

Enriching the lives of the residents in our community is its own reward, but sometimes it’s nice to get that extra thank you. With our rewards program, team members earn points for attendance, when they reach key goals, or at their supervisor’s discretion. These points can be redeemed for gift cards from a variety of merchants.

Recognition Program 

We recognize team members who exemplify The Arbor Way; the leadership team honors these Arbor Stars and encourages them to continue performing at their best. Team members can also nominate coworkers who treat others as we would want to be treated, do what they say they’re going to do, and care about the Arbor family — and back it up with action.

Two team members posing in front of an Arbor bus with smiles on their faces
Resident care team member with a resident who is laying in bed

Diversity, Equity, Inclusion, and Belonging 

Every team member should feel valued, so we’ve made commitments to ourselves and each other in these areas, and we back them up with action. We are intentionally increasing the racial diversity of community and corporate leaders, reflecting on our progress, and publishing those progress reports for all to see.

Group Purchasing Power 

There’s power in numbers, and we have group purchasing power with nearly 50 communities over 11 states. Arbor team members have access to exclusive discounts through Navigator Group Purchasing and are able to save at HD Supply, EZCater, Office Depot, Orkin, Spring, and Verizon.

Arbor Director talking with woman holding coffee

United by a Single Purpose

We are The Arbor Company, and we are united by a single purpose. See how our purpose honors individuality, celebrates life, and brings our team together. As a member of the Arbor family, each team member is valuable and valued. Take a look at why we are the best at what we do.

Arbor Culture FAQ

What is The Arbor Way?

At The Arbor Company, we listen, we respond, and we care. We treat others as we would want to be treated, we do what we say we’re going to do, and we genuinely care about the Arbor family and back it up with action. The Arbor Way includes eight standards or driving principles:

  • People: Our people set us apart.
  • Safety: We focus on safety because we care.
  • Communication: We listen to and learn from each other. We communicate.
  • Accountability: We hold ourselves and each other accountable. 
  • Recovery: When we make a mistake, we recover from it.
  • First Impressions: First impressions set the stage.
  • Deep Connections: We make deep connections. All the time.
  • Residents: Residents are the center of our universe.

Does The Arbor Company promote fairness and equality among employees?

Absolutely. We are committed to diversity, equity, inclusion, and belonging. We don’t just say the words, we back them up with action. We have made five specific commitments to ourselves and to others in this area. For example, we provide universal training for essential anti-racist skills and optional learning around race, racial identity, and racism, among other aspects of diversity training.

Why does The Arbor Company invest so heavily in employees?

Simply put, we want our team members to be the best version of themselves. Our team has access to a wide range of benefits and professional growth opportunities while being part of our Arbor family.

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